Box Of Rain Floral at 3407 98th Street #100, Lubbock, Texas.

Originally they seemed quite good until I received a call that they were told my friend was not at the funeral home! Apparently the funeral home had newer people that didn't have an updated list, so they thought we had the wrong funeral home. Once things were sorted and it was verified that my friend was there, I called the florist so the flowers could be sent. I thought they had the arrangement ready and just needed a delivery address. Instead they hadn't even started on the arrangement and were about to close!! Their response was we couldn't make the order if we didn't even know where the body was!! I was the customer .... I asked and placed the order .....they took it upon themselves to not make it!! I almost did not find another place to make a flower arrangement for my friend's family!